Minor impactResolvedCollaboration

Typeform incident: Typeform Results/Summary Report - Unavailable

Typeform reported this minor-impact incident on its official status page on Oct 21, 2024, 13:32 UTC. It was resolved after 2h 29m.

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Oct 21, 2024, 13:32 UTC
started
Oct 21, 2024, 16:01 UTC
resolved
2h 29m
duration
Minor
impact

Affected components

  • Integrations
  • Responses
  • Summary
  1. resolvedOct 21, 2024, 16:01 UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

  2. identifiedOct 21, 2024, 15:03 UTC

    We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied. The Responses tab should work as expected, however, forms may incorrectly show a response counter of '0' and the setup of some integrations may be affected. Accept our apologies for any inconvenience this is causing. We'll share another update as soon as possible.

  3. identifiedOct 21, 2024, 14:33 UTC

    We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied. The Responses tab should work as expected, however, forms may incorrectly show a response counter of '0' and the setup of some integrations may be affected. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

  4. identifiedOct 21, 2024, 14:02 UTC

    We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

  5. identifiedOct 21, 2024, 13:32 UTC

    We have identified errors impacting our Results panel. Users accessing Responses or the Summary Report may be impacted. The setup of some integrations may be affected. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 806146 | INC-67

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Typeform's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Typeform have incidents?

Typeform reported 3 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 51 min. See Typeform's uptime and incident history

Typeform incident on Oct 21, 2024: Typeform Results/Summary Report - Unavailable · APIStatus.watch