Major impactResolvedCollaboration

Typeform outage: Typeform Follow-Ups - Unavailable - Follow-Up emails are not received.

Typeform reported this major-impact incident on its official status page on Jul 30, 2024, 18:10 UTC. It was resolved after 1h 42m.

Right now Typeform is operational. Live Typeform status →

🔔 Get alerted when Typeform has issuesFree · email alerts · no credit card
Jul 30, 2024, 18:10 UTC
started
Jul 30, 2024, 19:53 UTC
resolved
1h 42m
duration
Major
impact

Affected components

  • Email Follow-ups
  1. resolvedJul 30, 2024, 19:53 UTC

    We are glad to inform you that the fix has been implemented and the incident is resolved. Respondent and Self Follow-Up emails were delayed temporarily and these messages have now been delivered. New Follow-Up messages are being delivered as expected. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

  2. identifiedJul 30, 2024, 19:29 UTC

    We are working on resolving the issue impacting our Follow-Up notifications with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. identifiedJul 30, 2024, 18:47 UTC

    We are working on resolving the issue impacting our Follow-Up notifications with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  4. identifiedJul 30, 2024, 18:10 UTC

    We have identified an interruption impacting our Follow-Ups. Users expecting to receive Respondent or Self Follow-Up notifications may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 782867 | TYP-TU-16708

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Typeform's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Typeform have incidents?

Typeform reported 3 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 51 min. See Typeform's uptime and incident history

Typeform outage on Jul 30, 2024: Typeform Follow-Ups - Unavailable - Follow-Up emails are not received. · APIStatus.watch