Critical impactResolvedCollaboration

Typeform outage: Typeform Platform unavailable

Typeform reported this critical-impact incident on its official status page on Mar 24, 2024, 09:51 UTC. It was resolved after 1h 26m.

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Mar 24, 2024, 09:51 UTC
started
Mar 24, 2024, 11:17 UTC
resolved
1h 26m
duration
Critical
impact

Affected components

  • Account Settings
  • Back-End
  • Blog
  • Create API
  • Developer Portal
  • Email Follow-ups
  • Embeds
  • Form creation
  • Form templates
  • Insights
  • Integrations
  • Log-in/Applications (OAuth)
  • Media
  • Open/Load forms
  • Pricing page
  • Public Template Gallery
  • Publish form
  • Responses
  • Responses API
  • Share link
  • Submit responses
  • Subscription
  • Summary
  • Webhooks
  • Webhooks API
  1. resolvedMar 24, 2024, 11:17 UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused. REF: INFRA-6404

  2. monitoringMar 24, 2024, 10:52 UTC

    We're glad to inform you that a fix has been applied and are seeing improvements across all services. We are monitoring for additional impact. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404

  3. identifiedMar 24, 2024, 10:32 UTC

    We continue working on resolving the incident impacting our platform. As of now, we have applied a fix for the admin platform and are monitoring it. We continue to work on a fix for opening and submitting forms. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404

  4. identifiedMar 24, 2024, 09:51 UTC

    We continue working on resolving the incident impacting our platform. As of now, we have identified the root cause for this incident and are working on a fix. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

  5. identifiedMar 24, 2024, 09:21 UTC

    We have identified an incident impacting our platform. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: INFRA-6404

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Typeform's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Typeform have incidents?

Typeform reported 3 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 51 min. See Typeform's uptime and incident history

Typeform outage on Mar 24, 2024: Typeform Platform unavailable · APIStatus.watch