Minor impactResolvedCollaboration

Typeform incident: Typeform Webhooks, Integrations and Follow-ups - Delivery delayed

Typeform reported this minor-impact incident on its official status page on Feb 7, 2024, 13:02 UTC. It was resolved after 2d.

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Feb 7, 2024, 13:02 UTC
started
Feb 9, 2024, 13:24 UTC
resolved
2d
duration
Minor
impact

Affected components

  • Email Follow-ups
  • Integrations
  • Webhooks
  1. resolvedFeb 9, 2024, 13:24 UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

  2. monitoringFeb 8, 2024, 21:07 UTC

    Webhook deliveries and some integrations may experience slight delays. We appreciate your patience and understanding. Next update as soon as it's available.

  3. monitoringFeb 8, 2024, 15:58 UTC

    Syncing results to Google Sheets may experience delays due to the substantial volume of data being processed. The syncing of this data is ongoing. We appreciate your patience and understanding. Next update as soon as it's available.

  4. monitoringFeb 8, 2024, 12:11 UTC

    Our systems are performing optimally, with webhooks, Follow-Ups, and integrations all functioning as expected. Syncing with Google Sheets may experience delays due to the substantial volume of data being processed. These delays are estimated to last until 5-7 pm CET. We appreciate your patience and understanding. Next update in ~ 1 hour or as soon as it's available.

  5. monitoringFeb 8, 2024, 09:07 UTC

    Our systems are performing optimally, with webhooks, Follow-Ups, and integrations all functioning as expected. Syncing with Google Sheets may experience delays due to the substantial volume of data being processed. We appreciate your patience and understanding. Next update in ~30 minutes or as soon as it's available.

  6. monitoringFeb 8, 2024, 07:42 UTC

    Users should now be able to establish webhooks, Follow-Ups, and integrations as usual. As the solution continues to be implemented, data that was previously delayed due to this incident should progressively populate. We are monitoring this and will continue to provide updates.

  7. monitoringFeb 7, 2024, 22:34 UTC

    Users should now be able to establish webhooks, Follow-Ups, and integrations as usual. As the solution continues to be implemented, data that was previously delayed due to this incident should progressively populate. We are monitoring this and will continue to provide updates.

  8. monitoringFeb 7, 2024, 20:29 UTC

    We're continuing to monitor the rollout of the solution that has been deployed. Please be aware that existing webhooks, Follow-Ups, and integrations may encounter a delay in data transmission during this period. The establishment of new integrations and webhooks is temporarily on hold. However, as the solution takes effect, these services will gradually resume their normal operation. We sincerely apologize for any inconvenience this may cause. Please stay tuned for the next update, which is expected in approximately 1 hour or as soon as more information becomes available.

  9. monitoringFeb 7, 2024, 19:27 UTC

    We have successfully deployed a solution and will persistently keep our users informed about the ongoing progress. Please be aware that existing webhooks, Follow-Ups, and integrations may encounter a delay in data transmission during this period. The establishment of new integrations and webhooks is temporarily on hold. However, as the solution takes effect, these services will gradually resume their normal operation. We sincerely apologize for any inconvenience this may cause. Please stay tuned for the next update, which is expected in approximately 45 minutes or as soon as more information becomes available.

  10. identifiedFeb 7, 2024, 18:27 UTC

    A fix has been deployed, and we will continue to update users on the progress. We are really sorry for any inconvenience this is causing. Next update in ~45 minutes or as soon as it's available.

  11. identifiedFeb 7, 2024, 17:27 UTC

    We are working on resolving an interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. At this time, it may take longer than expected for data to be sent through webhooks, integrations, or Follow-Up emails. Data is not lost, just delayed. We are really sorry for any inconvenience this is causing. Next update in ~45 minutes or as soon as it's available.

  12. identifiedFeb 7, 2024, 16:30 UTC

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  13. identifiedFeb 7, 2024, 15:41 UTC

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  14. identifiedFeb 7, 2024, 14:52 UTC

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  15. identifiedFeb 7, 2024, 14:01 UTC

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  16. identifiedFeb 7, 2024, 13:21 UTC

    We have identified a brief traffic interruption impacting our Follow-ups feature too. Some users trying to set up Follow-ups may be impacted. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  17. identifiedFeb 7, 2024, 13:02 UTC

    We have identified a brief traffic interruption impacting our webhooks. Some webhooks deliveries may be delayed. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 740849 | TU-8263

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Typeform's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Typeform have incidents?

Typeform reported 3 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 51 min. See Typeform's uptime and incident history

Typeform incident on Feb 7, 2024: Typeform Webhooks, Integrations and Follow-ups - Delivery delayed · APIStatus.watch