Minor impactResolvedCollaboration

Typeform incident: Typeform Results - Users are unable to download results

Typeform reported this minor-impact incident on its official status page on Dec 6, 2023, 09:04 UTC. It was resolved after 1h 1m.

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Dec 6, 2023, 09:04 UTC
started
Dec 6, 2023, 10:04 UTC
resolved
1h 1m
duration
Minor
impact

Affected components

  • Responses
  1. resolvedDec 6, 2023, 10:04 UTC

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

  2. identifiedDec 6, 2023, 09:35 UTC

    We continue working on resolving the errors while downloading results. As of now, we have identified the root cause for this incident and the fix is being applied now. We expect this issue to be resolved in a few minutes. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

  3. identifiedDec 6, 2023, 09:04 UTC

    We have identified errors impacting our results panel. Users downloading results may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 727341 | RES-4101

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Typeform's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Typeform have incidents?

Typeform reported 3 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 51 min. See Typeform's uptime and incident history

Typeform incident on Dec 6, 2023: Typeform Results - Users are unable to download results · APIStatus.watch