Minor impactResolvedDatabases

Upstash incident: Temporary Database Routing Issue

Upstash reported this minor-impact incident on its official status page on Sep 9, 2025, 15:48 UTC. It has since been resolved.

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Sep 9, 2025, 15:48 UTC
started
Sep 9, 2025, 12:00 UTC
resolved
—
duration
Minor
impact
  1. resolvedSep 9, 2025, 12:00 UTC

    Impact: A subset of clients connecting through the eu-central-1 region experienced increased error rates and timeouts when accessing certain databases. Clients in us-west-2 were also briefly affected. The issue was limited in scope and did not impact other regions. Root Cause: During an ongoing migration to improve database routing reliability, a configuration step was applied inconsistently across regions. Resolution: Our monitoring alerted us within minutes, and the migration was promptly rolled back for the affected regions. Service definitions were restored, and normal database connectivity resumed by 15:08 UTC. Next Steps: We are reviewing our migration process to ensure consistency across all regions and adding additional safeguards to prevent similar issues in the future.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Upstash's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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How often does Upstash have incidents?

Upstash reported 3 incidents in the last 90 days, 1 of them major or critical. See Upstash's uptime and incident history

Upstash incident on Sep 9, 2025: Temporary Database Routing Issue · APIStatus.watch