Critical impactResolvedMedia

Vimeo outage: Homepage is not loading

Vimeo reported this critical-impact incident on its official status page on Sep 4, 2025, 14:22 UTC. It was resolved after 7 min.

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Sep 4, 2025, 14:22 UTC
started
Sep 4, 2025, 14:29 UTC
resolved
7 min
duration
Critical
impact

Affected components

  • Website
  1. postmortemSep 11, 2025, 13:35 UTC

    # **What happened** On September 4, between approximately 10:00 AM and 11:00 AM EDT, some Vimeo users experienced partially rendered pages across the site. Affected pages displayed the top menu bar but were missing portions of the expected page content. # **What caused it** During a site update, some required files weren’t uploaded correctly. # **How we responded** We received internal notification of the issue almost as it occurred and began investigating immediately. We quickly confirmed the outage and reverted to a prior stable version of Vimeo. This restored all affected pages within one hour. We then investigated the root cause and implemented a permanent fix by roughly 1:30 PM. # **What we’re doing to prevent a recurrence** We changed the order in which Vimeo source code is uploaded and checked so that lagging updates won’t cause similar outages in the future.

  2. resolvedSep 4, 2025, 14:29 UTC

    Current Status: mitigated Current Action: The issue with the homepage and login not loading has been resolved.

  3. identifiedSep 4, 2025, 14:27 UTC

    The issue has been identified and a fix is being implemented.

  4. investigatingSep 4, 2025, 14:24 UTC

    Current Status: detected Current Action: Vimeo.com homepage and login are having issues loading

  5. investigatingSep 4, 2025, 14:22 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Vimeo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Vimeo have incidents?

Vimeo reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 6m. See Vimeo's uptime and incident history

Vimeo outage on Sep 4, 2025: Homepage is not loading · APIStatus.watch