Vimeo incident: Delays in Processing Uploads

Affected components

• Upload

1. resolvedJul 19, 2025, 22:00 UTC

   We have recovered the affected videos and systems are operating normally.

2. monitoringJul 19, 2025, 20:24 UTC

   Our team continues to work on recovering some videos that were uploaded between 2:56 EDT and 12:21 EDT that are experiencing a playback error. New Uploads after that period are unaffected.

3. monitoringJul 19, 2025, 17:52 UTC

   Impacted uploads from earlier have completed processing but are resulting in a player error as we continue to recover those.

4. monitoringJul 19, 2025, 17:24 UTC

   Upload processing has been restored but there are some residual delays while we process the backlog.

5. investigatingJul 19, 2025, 17:20 UTC

   We're investigating an issue where uploads are delayed.

6. monitoringJul 19, 2025, 16:28 UTC

   We have implemented a fix, though any uploads between 2:56 EDT and 12:21 EDT that are still processing may take additional time to recover.

7. investigatingJul 19, 2025, 16:19 UTC

   We are currently investigating an issue with processing uploads.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Vimeo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Vimeo have incidents?

Vimeo reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 6m. See Vimeo's uptime and incident history