Critical impactResolvedMedia

Vimeo outage: Vimeo site is down

Vimeo reported this critical-impact incident on its official status page on Jun 7, 2025, 06:21 UTC. It was resolved after 4h 6m.

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Jun 7, 2025, 06:21 UTC
started
Jun 7, 2025, 10:26 UTC
resolved
4h 6m
duration
Critical
impact

Affected components

  • Website
  1. postmortemJun 20, 2025, 15:36 UTC

    On June 7, between approximately 1:00 AM and 6:00 AM EDT, Vimeo was inaccessible to some logged-in users due to failing requests to a crucial service. API requests might have returned HTTP status code 500 during this time. We determined that the characteristics of a critical database significantly delayed requests to the service and ultimately overwhelmed the Vimeo application. Once we scaled up the affected database, logged-in access was restored.

  2. resolvedJun 7, 2025, 10:26 UTC

    This incident has been resolved.

  3. monitoringJun 7, 2025, 10:12 UTC

    A fix has been implemented and we are monitoring the results.

  4. identifiedJun 7, 2025, 10:01 UTC

    The issue has been identified and a fix is being implemented.

  5. investigatingJun 7, 2025, 06:24 UTC

    Logged in users are not able to access Vimeo site including Vimeo support contact form. Site is accessible for logged out users and on mobile apps.

  6. investigatingJun 7, 2025, 06:21 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Vimeo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Vimeo have incidents?

Vimeo reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 6m. See Vimeo's uptime and incident history

Vimeo outage on Jun 7, 2025: Vimeo site is down · APIStatus.watch