Vimeo outage: Delays processing new video uploads

Affected components

• Upload

1. monitoringOct 28, 2026, 21:11 UTC

   Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.

2. identifiedOct 28, 2026, 20:59 UTC

   We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.

3. identifiedOct 28, 2026, 20:11 UTC

   The issue has been identified and a fix is being implemented.

4. investigatingOct 28, 2026, 19:57 UTC

   We're investigating delays in processing newly uploaded videos. Uploads may stay in "Upload pending" or "Preparing optimization" longer than usual.

What APIStatus.watch saw

• Oct 28, 2026, 19:59 UTCoperational → partial outage
• Oct 28, 2026, 20:55 UTCpartial outage → operational
• Oct 28, 2026, 20:59 UTCoperational → degraded
• Oct 28, 2026, 21:49 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Cursor: Multiple services degraded: Cloud Agents, Grok Bot, OriginMajor · Oct 28, 2026, 21:15 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United StatesMinor · Oct 26, 2026, 20:57 UTC
• Twilio: SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in BrazilMinor · Oct 26, 2026, 23:55 UTC
• Twilio: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• Tailscale: Funnel hostnames not resolving in public DNSMinor · Oct 27, 2026, 14:16 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Oct 27, 2026, 21:31 UTC
• Cloudflare: Network Performance Issues in Ashburn, IADMinor · Oct 28, 2026, 04:39 UTC

How often does Vimeo have incidents?

Vimeo reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 12m. See Vimeo's uptime and incident history