Major impactResolvedMonitoring

Zenoss outage: Authorization Errors In US Production Stack

Zenoss reported this major-impact incident on its official status page on Jun 4, 2023, 10:33 UTC. It was resolved after 10h 6m.

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Jun 4, 2023, 10:33 UTC
started
Jun 4, 2023, 20:39 UTC
resolved
10h 6m
duration
Major
impact

Affected components

  • Authentication API
  • Management API
  • Search API v2
  • Search API v3

Timeline

updates from Zenoss's status page ↗
  1. resolvedJun 4, 2023, 20:39 UTC

    This incident has been resolved.

  2. monitoringJun 4, 2023, 19:53 UTC

    A fix has been implemented and we are monitoring the results.

  3. identifiedJun 4, 2023, 18:52 UTC

    We are continuing to work on a fix for this issue.

  4. identifiedJun 4, 2023, 14:21 UTC

    The issue has been identified and a fix is being implemented.

  5. investigatingJun 4, 2023, 12:41 UTC

    We are still investigating the issue. We have ruled out several potential causes of the issue and are continuing to troubleshoot the errors.

  6. investigatingJun 4, 2023, 10:34 UTC

    We are continuing to investigate this issue.

  7. investigatingJun 4, 2023, 10:33 UTC

    We are investigating an authentication issue impacting a subset of our US Zenoss Cloud instances.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zenoss's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Zenoss have incidents?

Zenoss reported 0 incidents in the last 90 days. See Zenoss's uptime and incident history

← Previous: Authentication Errors in the EMEA Region (Apr 5, 2023)Next: Zenoss Cloud is down (Sep 10, 2024) →
Zenoss outage on Jun 4, 2023: Authorization Errors In US Production Stack · APIStatus.watch