Zoom incident: Service Degradation Affecting Offline Meeting transcription in US Region.

Affected components

• My Notes
• Zoom AI

1. resolvedJul 27, 2026, 17:35 UTC

   This incident has been resolved and the affected services have been restored.

2. monitoringJul 27, 2026, 12:45 UTC

   The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. identifiedJul 27, 2026, 12:04 UTC

   We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

4. identifiedJul 27, 2026, 11:03 UTC

   We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

5. identifiedJul 27, 2026, 10:02 UTC

   We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

6. identifiedJul 27, 2026, 09:08 UTC

   We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zoom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Sentry: Error and profile ingestion issues in USCritical · Jul 27, 2026, 16:23 UTC
• RevenueCat: Problems connecting to Apple servicesMajor · Jul 26, 2026, 23:06 UTC
• OVHcloud: [GRA11][Network] - Load Balancer incident notificationMajor · Jul 27, 2026, 12:52 UTC
• RevenueCat: Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"Minor · Jul 27, 2026, 10:14 UTC
• Anthropic: Elevated errors on Claude Opus 5Minor · Jul 27, 2026, 11:27 UTC
• Anthropic: Elevated errors on Claude Opus 5 and Haiku 4.5Minor · Jul 27, 2026, 13:39 UTC
• Render: Degraded dashboard performanceMinor · Jul 27, 2026, 14:43 UTC

How often does Zoom have incidents?

Zoom reported 22 incidents in the last 90 days. A typical incident lasted 2h 2m. See Zoom's uptime and incident history