Minor impactResolvedCDN

Akamai incident: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan

Akamai reported this minor-impact incident on its official status page on Sep 22, 2026, 00:30 UTC. It was resolved after 8d 10h.

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Sep 22, 2026, 00:30 UTC
started
Sep 30, 2026, 11:11 UTC
resolved
8d 10h
duration
Minor
impact

Affected components

  • Edge Delivery
  1. resolvedSep 30, 2026, 11:11 UTC

    We can confirm that the issue was mitigated on September 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

  2. investigatingSep 22, 2026, 07:41 UTC

    We will continue to monitor the network performance until the maintenance concludes. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB. We will provide the next update as we make progress.

  3. investigatingSep 22, 2026, 00:30 UTC

    Scheduled upstream provider maintenance is currently taking place along network routes connecting Singapore, Hong Kong, and Japan from September 18, 2026 at 06:30 UTC through October 3, 2026 at 23:59 UTC. While core service remains operational, customers in the affected regions may notice increased latency during peak traffic hours. We are monitoring network performance until maintenance concludes.Customers and partners with a valid Control Center login can find updates at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

What APIStatus.watch saw

  • Sep 29, 2026, 14:55 UTCoperational → unknown
  • Sep 29, 2026, 15:00 UTCunknown → operational
  • Sep 29, 2026, 15:31 UTCoperational → unknown
  • Sep 29, 2026, 15:36 UTCunknown → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Akamai have incidents?

Akamai reported 21 incidents in the last 90 days. A typical incident lasted 13h 47m. See Akamai's uptime and incident history

Akamai incident on Sep 22, 2026: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan · APIStatus.watch