Minor impactOngoingCDN

Akamai incident: Origin Server Connectivity Issues with Elevated Errors in APAC Region

Akamai reported this minor-impact incident on its official status page on Sep 22, 2026, 14:28 UTC. It has not been marked resolved yet.

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Sep 22, 2026, 14:28 UTC
started
—
resolved
ongoing
duration
Minor
impact

Affected components

  • Edge Delivery
  1. monitoringSep 28, 2026, 10:01 UTC

    Our upstream carrier continues to work on the maintenance of the impacted subsea cables. Although immediate impact has subsided, customers may still experience intermittent impact until the repair works are completed - the current estimate points to early October, 2026, subject to change. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure that the impact has been fully mitigated.

  2. monitoringSep 22, 2026, 21:06 UTC

    We are continuing to monitor to ensure the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN

  3. monitoringSep 22, 2026, 14:28 UTC

    We have identified that this issue was likely due to upstream congestion related to unexpected maintenance on subsea cables. The impact was primarily observed when requests from outside the APAC region were routed to origins in the APAC region, and when requests from the APAC region were routed to origins outside the region. We are working with the upstream ISP(s) to gather additional details.Based on our current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure the impact has been fully mitigated.

  4. monitoringSep 22, 2026, 13:19 UTC

    We became aware of an issue with origin server connectivity that caused intermittent connectivity issues and elevated errors for some customers in affected regions. The issue was resolved at approximately 11:41 UTC on 22 September, 2026. The issue appears to have self-corrected; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to help prevent a recurrence of this issue.

What APIStatus.watch saw

  • Sep 29, 2026, 14:55 UTCoperational → unknown
  • Sep 29, 2026, 15:00 UTCunknown → operational
  • Sep 29, 2026, 15:31 UTCoperational → unknown
  • Sep 29, 2026, 15:36 UTCunknown → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Akamai have incidents?

Akamai reported 21 incidents in the last 90 days. A typical incident lasted 13h 47m. See Akamai's uptime and incident history

Akamai incident on Sep 22, 2026: Origin Server Connectivity Issues with Elevated Errors in APAC Region · APIStatus.watch