Akamai incident: Reporting Issues

Affected components

• Reporting

1. resolvedAug 28, 2026, 04:52 UTC

   We can confirm that the issue was mitigated at 03:30 UTC on 28 August 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. monitoringAug 28, 2026, 03:51 UTC

   We have implemented a fix for this issue as of 03:30 UTC on 28 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will continue to monitor to ensure that the impact has been fully mitigated.

3. investigatingAug 28, 2026, 02:18 UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will provide the next update as we make progress.

4. investigatingAug 28, 2026, 01:33 UTC

   We are investigating an issue with Event Center related to the reporting dashboard being inaccessible with data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Akamai's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Contentful: Daily audit logs outageMinor · Aug 27, 2026, 16:26 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Grafana Cloud: Some Grafana UI features may be unavailable or reverting to legacy behaviourMinor · Aug 28, 2026, 00:58 UTC

How often does Akamai have incidents?

Akamai reported 21 incidents in the last 90 days. A typical incident lasted 13h 47m. See Akamai's uptime and incident history