Akamai incident: Connection drops and increased latency in Miami

Affected components

• Edge Delivery

1. resolvedAug 18, 2026, 21:29 UTC

   We can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. identifiedAug 17, 2026, 20:07 UTC

   We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ. We will provide an update when more information becomes available.

3. identifiedAug 13, 2026, 20:18 UTC

   We have identified the cause of the issue, and a fix is being implemented. Customers should not currently see any impact from the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJWe will provide an update when more information becomes available.

4. investigatingAug 13, 2026, 19:31 UTC

   We are investigating an emerging issue with connection drops and increased latency for services in the Miami region. The issue appears to have started at 16:39 UTC on August 13, 2026. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Akamai's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: Project access, updating and creation impacted in us-east-2Critical · Aug 14, 2026, 09:31 UTC
• Snowflake: INC20000157Critical · Aug 14, 2026, 15:19 UTC
• Snowflake: INC20000158Critical · Aug 14, 2026, 17:29 UTC
• Anthropic: Service disruption on Claude servicesCritical · Aug 16, 2026, 21:58 UTC
• GitHub: Incident with GitHub.comCritical · Aug 17, 2026, 13:40 UTC
• Netlify: Elevated HTTP 500 errors serving sites and the Netlify UICritical · Aug 18, 2026, 20:00 UTC
• Elasticsearch: Increased error rates for microsoft-multilingual-e5-largeMajor · Aug 13, 2026, 08:32 UTC
• Sentry: Span & Transaction ingestion delayed in DEMajor · Aug 13, 2026, 17:47 UTC
• Discord: Issue with establishing a callMajor · Aug 14, 2026, 06:09 UTC
• Elasticsearch: Elasticsearch 9.5.1: false-positive matches in certain boolean queriesMajor · Aug 14, 2026, 09:22 UTC

How often does Akamai have incidents?

Akamai reported 21 incidents in the last 90 days. A typical incident lasted 13h 47m. See Akamai's uptime and incident history