Akamai incident: Bot Manager Premier Issues

Affected components

• Bot Management

1. resolvedJun 11, 2026, 16:41 UTC

   We can confirm that the issue was mitigated at 18:41 UTC on June 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001D7uShCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. monitoringJun 10, 2026, 18:51 UTC

   We have implemented a fix for this issue as of 18:41 UTC on June 10, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001D7uShCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.

3. investigatingJun 10, 2026, 18:38 UTC

   We are investigating an emerging issue with Bot Manager Premier related to some legitimate users utilizing a specific rule to be denied. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Akamai's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: INC20000032Critical · Jun 11, 2026, 00:30 UTC
• Mux: Elevated errors in Mux Data dashboard and APIMajor · Jun 10, 2026, 14:04 UTC
• Smartsheet: Smartsheet add-ons for Google is not workingMajor · Jun 10, 2026, 22:21 UTC
• Intercom: Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regionsMajor · Jun 11, 2026, 09:54 UTC
• DigitalOcean: DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded"Major · Jun 11, 2026, 14:24 UTC
• LaunchDarkly: Delays in event ingestionMinor · Jun 9, 2026, 12:08 UTC
• CircleCI: Issues publishing orbsMinor · Jun 10, 2026, 22:39 UTC
• Expo: Elevated queue times for high-priority EAS iOS submissionsMinor · Jun 10, 2026, 22:51 UTC
• Contentful: Issues with content editing and publishing for some EU customersMinor · Jun 11, 2026, 12:29 UTC
• Render: Platform latencyMinor · Jun 11, 2026, 14:37 UTC

How often does Akamai have incidents?

Akamai reported 21 incidents in the last 90 days. A typical incident lasted 13h 47m. See Akamai's uptime and incident history