Akamai reported this minor-impact incident on its official status page on Apr 28, 2026, 16:42 UTC. It was resolved after 5d 10h.
Right now Akamai is operational. Live Akamai status →
We can confirm that the issue was mitigated at 12:00 UTC on 2 May, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We were able to identify a solution which resulted in additional capacity for the Chennai, IN region and did not experience any degradation over the peak hours on April 29, 2026. The replacement of the network component has been briefly delayed. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as progress is made.
We have optimized capacity in the Chennai, IN (MAA) region to the best of our abilities. At this time there is no degradation to services in the region, but we do expect that intermittent delays and timeouts for Edge Delivery and other services such as Bot Manager Premier may arise during peak traffic hours in the region until we can replace the degraded hardware. Current ETA for hardware replacement continues to be end of day on April 29, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as progress is made.
We are continuing to work to identify opportunities for increasing capacity in the Chennai, IN (MAA) region to prevent issues during peak traffic hours. The current ETA for the hardware replacement effort is end of day on April 29, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as we progress.
We have identified an issue with a network resource failure in the MAA (Chennai, IN) region related to intermittent delays and timeouts during peak traffic hours with Delivery and other Akamai services that traverse into/through the MAA region. We are actively investigating opportunities to increase network capacity in the region while working to replace the failed resource as quickly as possible. An update will be provided in 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Our 5-minute checks didn't record a change in Akamai's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Akamai reported 21 incidents in the last 90 days. A typical incident lasted 13h 47m. See Akamai's uptime and incident history