Akamai incident: Reporting Issues affecting URL Traffic and URL Responses reports

Affected components

• Reporting

1. resolvedMay 4, 2026, 12:24 UTC

   We can confirm that the issue was mitigated at 06:50 UTC on May 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. investigatingMay 1, 2026, 08:14 UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

3. investigatingApr 30, 2026, 05:31 UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

4. investigatingApr 29, 2026, 14:31 UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

5. investigatingApr 29, 2026, 05:56 UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

6. investigatingApr 29, 2026, 05:19 UTC

   We are investigating an issue with the 'URL Traffic' report related to reporting data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or the Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Akamai's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Datadog: Elevated Error Rates for Metrics QueriesMajor · May 1, 2026, 00:45 UTC
• Sanity: Sanity MCP Server UnavailabilityMajor · May 1, 2026, 12:00 UTC
• Discord: Message Sends affected on certain channelsMajor · May 2, 2026, 17:03 UTC
• GitBook: 500 errors on some *.gitbook.io published sitesMajor · May 4, 2026, 11:55 UTC
• Snyk: Snyk recurring tests showing slow performanceMinor · Apr 21, 2026, 18:58 UTC
• Linode: Service Issue - Connectivity Issues - Chennai (IN-MAA)Minor · Apr 28, 2026, 17:17 UTC
• Amplitude: Data Processing DelaysMinor · Apr 29, 2026, 08:15 UTC
• Linode: Object Storage Key creation and validation failing with error 403 in multiple data centersMinor · Apr 29, 2026, 09:22 UTC

How often does Akamai have incidents?

Akamai reported 21 incidents in the last 90 days. A typical incident lasted 13h 47m. See Akamai's uptime and incident history