Akamai incident: NetStorage issues in Los Angeles

Affected components

• NetStorage

1. resolvedOct 22, 2026, 00:12 UTC

   We can confirm that the issue was mitigated at approximately 22:00 UTC on 21 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. investigatingOct 21, 2026, 17:56 UTC

   We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0. We will provide an update as we progress.

3. investigatingOct 21, 2026, 16:01 UTC

   We continue investigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0. We will provide an update within the next 120 minutes.

4. investigatingOct 21, 2026, 14:52 UTC

   We are investigating an emerging issue with NetStorage related to performance degradation and timeouts in the Los Angeles area. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

What APIStatus.watch saw

• Oct 21, 2026, 15:46 UTCoperational → unknown
• Oct 21, 2026, 15:51 UTCunknown → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitHub: Delays for Pull Requests and Webhook deliveriesCritical · Oct 21, 2026, 14:52 UTC
• Bitbucket: Disrupted Bitbucket availabilityCritical · Oct 21, 2026, 17:22 UTC
• Snowflake: INC20000301Critical · Oct 21, 2026, 18:26 UTC
• RevenueCat: Apple partial outage for App Store Server API - SandboxMajor · Oct 21, 2026, 12:51 UTC
• Grafana Cloud: Some GCK6 App Project Pages are Failing to LoadMajor · Oct 21, 2026, 13:22 UTC
• Supabase: Project lifecycle operations such as project creation, pausing, and restoration, in all regionsMajor · Oct 21, 2026, 15:36 UTC
• Telnyx: Wireless connectivity disruptionsMajor · Oct 21, 2026, 19:04 UTC
• Cloudflare: Elevated Errors for R2 and Durable Objects in ENAMMajor · Oct 21, 2026, 19:15 UTC
• Mux: Degraded VOD playbackMajor · Oct 21, 2026, 21:30 UTC
• Mux: Mux Data Collection LatencyMajor · Oct 21, 2026, 22:21 UTC

How often does Akamai have incidents?

Akamai reported 21 incidents in the last 90 days. A typical incident lasted 15h 19m. See Akamai's uptime and incident history