Amplitude outage: Slow Loading for Web App Features in the EU Region

Affected components

• Guides & Surveys
• Session Replay
• Web Application

1. resolvedJul 13, 2026, 08:39 UTC

   This incident has been resolved.

2. monitoringJul 13, 2026, 08:20 UTC

   We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.

3. investigatingJul 13, 2026, 07:56 UTC

   We are continuing to investigate this issue.

4. investigatingJul 13, 2026, 06:15 UTC

   We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Amplitude's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Inngest: Issues Affecting Function Triggering from EventsMajor · Jul 10, 2026, 17:44 UTC
• LaunchDarkly: LaunchDarkly is operational but customer action may be requiredMinor · Jul 10, 2026, 16:00 UTC

How often does Amplitude have incidents?

Amplitude reported 17 incidents in the last 90 days, 7 of them major or critical. A typical incident lasted 2h 23m. See Amplitude's uptime and incident history