Bitbucket reported this critical-impact incident on its official status page on Jun 13, 2025, 13:14 UTC. It was resolved after 2h 38m.
Right now Bitbucket is operational. Live Bitbucket status →
### **SUMMARY** On June 13, 2025, between 08:58 UTC and 09:34 UTC, a subset of Bitbucket website and API users experienced an error page when attempting to load the website or make API requests. This was caused by high resource usage on a core Bitbucket service’s database, leading to an increase in query response times. A reoccurrence of the issue impacted website reliability again between 12:24 UTC and 14:02 UTC. The incident was detected within 6 minutes by monitoring and was fully mitigated by running scaling database capacity, running database maintenance operations, and removing a faulty read replica, which put Atlassian systems into a known good state. The total time to resolution was about 36 minutes for the first occurrence and one hour and 38 minutes for the second occurrence. ### **IMPACT** The total window during which we saw the impact was June 13, 2025, between 08:58 UTC and 14:02 UTC. The incident caused service disruption to customers trying to access the [Bitbucket.o
Between 08:15 and 14:10 UTC on June 14th, 2025, some Bitbucket Cloud customers experienced an issue loading pages and executing API requests. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the issue have been addressed and we’re actively working on a permanent fix. Services are now operating normally. Once we complete our internal incident review process, we will publish a more detailed postmortem of what went wrong, along with steps we're taking to prevent this from happening again in the future.
Our team continues to actively investigate and monitor the intermittent issues with Bitbucket. We are working to ensure full stability and will provide further updates as more information becomes available.
Our team is focused on investigating and resolving the intermittent issues with Bitbucket, and we’ll keep you posted with further updates.
We’re experiencing a recurrence of the intermittent issue affecting Bitbucket cloud. Our team is working diligently to resolve this issue, and we’ll keep you posted with further updates.
Our 5-minute checks didn't record a change in Bitbucket's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Bitbucket reported 3 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 28m. See Bitbucket's uptime and incident history