Claude incident: Errors logging into Claude.ai

Affected components

• claude.ai

1. resolvedAug 24, 2026, 17:16 UTC

   This issue has been resolved.

2. investigatingAug 24, 2026, 17:12 UTC

   From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Claude's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• DigitalOcean: Cloud Control Panel and APICritical · Aug 24, 2026, 17:14 UTC
• Snowflake: INC20000173Major · Aug 24, 2026, 16:22 UTC
• Supabase: 401 errors due to JWT rejectionsMinor · Aug 14, 2026, 02:23 UTC
• Telnyx: Programmable Wireless data loss in AustraliaMinor · Aug 17, 2026, 19:27 UTC
• Akamai: Reporting data availability issues in 'Traffic by Hostname' reportMinor · Aug 20, 2026, 16:43 UTC
• Twilio: SMS Delivery Failures from Twilio to Dukagjjni KosovoMinor · Aug 21, 2026, 16:15 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El SalvadorMinor · Aug 21, 2026, 21:20 UTC
• Akamai: Edge Delivery Issues in IndiaMinor · Aug 22, 2026, 11:21 UTC
• Twilio: SMS Delivery Failures from Twilio to Dukagjini KosovoMinor · Aug 22, 2026, 14:38 UTC
• Twilio: SMS Delivery Delays from Twilio to I.C.E Costa RicaMinor · Aug 22, 2026, 18:01 UTC

How often does Claude have incidents?

Claude reported 85 incidents in the last 90 days, 32 of them major or critical. A typical incident lasted 1h 7m. See Claude's uptime and incident history