ClickHouse Cloud incident: Degraded support ticket submission and response

1. resolvedOct 23, 2026, 07:39 UTC

   ``` Salesforce team resolved the issue that prevented users from logging in. They identified an issue with a recent release that prevented login sessions from being created. Deployed a fix forward, and access is now restored. Users can log in and open their orgs again. https://status.salesforce.com/incidents/20004512 ```

2. identifiedOct 23, 2026, 04:51 UTC

   > Support Ticket Creation through Cloud Console is degraded, and other Salesforce integrated functions may be impacted due to an outage reported at [Salesforce status page](https://status.salesforce.com/products/Salesforce_Services). Creating support tickets through the ClickHouse Cloud Console may intermittently fail or take longer than usual. Responses to existing support tickets may also be delayed. If you have trouble submitting a support request, please email [[email protected]](mailto:[email protected]) or use the support chat in the Cloud Console. > > > For reference, Salesforce service updates are available on the [Salesforce status page](https://status.salesforce.com/products/Salesforce_Services).

What APIStatus.watch saw

• Oct 23, 2026, 04:53 UTCoperational → degraded
• Oct 23, 2026, 07:43 UTCdegraded → operational

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How often does ClickHouse Cloud have incidents?

ClickHouse Cloud reported 13 incidents in the last 90 days. A typical incident lasted 1h 54m. See ClickHouse Cloud's uptime and incident history