ClickHouse Cloud incident: Monitoring and billing impact on customer services in ap-southeast-1

1. resolvedJul 24, 2026, 21:28 UTC

   Backfill of data for ap-southeast-1 is complete.

2. monitoringJul 24, 2026, 20:55 UTC

   The issue with monitoring and billing in ap-southeast-1 is resolved. We are now backfilling the missing data.

3. investigatingJul 24, 2026, 17:13 UTC

   We are investigating an issue impacting customer services in ap-southeast-1. Some services may experience degraded availability.

4. resolvedJul 24, 2026, 16:33 UTC

   Issue is now resolved. Currently backfilling metrics for dashboards.

5. investigatingJul 24, 2026, 13:07 UTC

   Monitoring and billing is degraded in eu-west-1. Specifically: Monitoring dashboards will not contain the latest data Metric-based notification will not be sent Missing metrics in prometheus endpoints Billing metering is not currently updating Autoscaling recommendations are not being applied

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ClickHouse Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Akamai: Edge Delivery IssuesMinor · Jul 24, 2026, 12:21 UTC
• ReadMe: Degraded performance due to third-party infrastructure issuesMinor · Jul 24, 2026, 12:22 UTC
• Mailgun: Route delays in EU RegionMinor · Jul 24, 2026, 12:27 UTC
• Amplitude: We are actively investigating bigquery exports taking a long time to completeMinor · Jul 24, 2026, 14:45 UTC

How often does ClickHouse Cloud have incidents?

ClickHouse Cloud reported 16 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 2h 28m. See ClickHouse Cloud's uptime and incident history