PlanetScale outage: Insights metrics underreporting

1. resolvedJul 24, 2026, 17:42 UTC

   The incident has been resolved.

2. monitoringJul 24, 2026, 17:04 UTC

   Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.

3. identifiedJul 24, 2026, 14:41 UTC

   Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in PlanetScale's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Grafana Cloud: Write OutageCritical · Jul 24, 2026, 17:02 UTC
• LaunchDarkly: LaunchDarkly is operational but customer action may be requiredMinor · Jul 10, 2026, 16:00 UTC
• dbt Cloud: Scheduled jobs are intermittently affected by job failures caused by 403 errorMinor · Jul 24, 2026, 07:58 UTC
• Akamai: Edge Delivery IssuesMinor · Jul 24, 2026, 12:21 UTC
• ClickHouse Cloud: Monitoring and billing impact on customer services in ap-southeast-1Minor · Jul 24, 2026, 13:07 UTC
• Amplitude: We are actively investigating bigquery exports taking a long time to completeMinor · Jul 24, 2026, 14:45 UTC
• CircleCI: GitHub service degradation may impact customers using GitHubMinor · Jul 24, 2026, 16:35 UTC

How often does PlanetScale have incidents?

PlanetScale reported 9 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 21m. See PlanetScale's uptime and incident history