Major impactResolvedCollaboration

Confluence outage: Notifications are delayed

Confluence reported this major-impact incident on its official status page on Aug 25, 2026, 08:42 UTC. It was resolved after 5h 51m.

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Aug 25, 2026, 08:42 UTC
started
Aug 25, 2026, 14:33 UTC
resolved
5h 51m
duration
Major
impact

Affected components

  • Administration
  • Android App
  • Authentication and User Management
  • Cloud to Cloud Migrations - Copy Product Data
  • Comments
  • Confluence Automations
  • Create and Edit
  • Marketplace Apps
  • Notifications
  • Purchasing & Licensing
  • Search
  • Server to Cloud Migrations - Copy Product Data
  • Signup
  • View Content
  • iOS App
  1. resolvedAug 25, 2026, 14:33 UTC

    On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.

  2. monitoringAug 25, 2026, 13:01 UTC

    Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.

  3. investigatingAug 25, 2026, 10:49 UTC

    Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.

  4. investigatingAug 25, 2026, 09:44 UTC

    Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.

  5. investigatingAug 25, 2026, 08:42 UTC

    We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Confluence have incidents?

Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history

Confluence outage on Aug 25, 2026: Notifications are delayed · APIStatus.watch