Minor impactResolvedCollaboration

Confluence incident: Degraded performance of Notifications

Confluence reported this minor-impact incident on its official status page on Aug 24, 2026, 19:22 UTC. It was resolved after 3h 53m.

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Aug 24, 2026, 19:22 UTC
started
Aug 24, 2026, 23:15 UTC
resolved
3h 53m
duration
Minor
impact

Affected components

  • Administration
  • Android App
  • Authentication and User Management
  • Cloud to Cloud Migrations - Copy Product Data
  • Comments
  • Confluence Automations
  • Create and Edit
  • Marketplace Apps
  • Notifications
  • Purchasing & Licensing
  • Search
  • Server to Cloud Migrations - Copy Product Data
  • Signup
  • View Content
  • iOS App
  1. resolvedAug 24, 2026, 23:15 UTC

    On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.

  2. identifiedAug 24, 2026, 21:30 UTC

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.

  3. investigatingAug 24, 2026, 20:25 UTC

    Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.

  4. investigatingAug 24, 2026, 19:22 UTC

    We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Confluence have incidents?

Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history

Confluence incident on Aug 24, 2026: Degraded performance of Notifications · APIStatus.watch