Confluence outage: Errors installing Connect on Forge Apps in Confluence

Affected components

• Administration
• Android App
• Authentication and User Management
• Cloud to Cloud Migrations - Copy Product Data
• Comments
• Confluence Automations
• Create and Edit
• Marketplace Apps
• Notifications
• Purchasing & Licensing
• Search
• Server to Cloud Migrations - Copy Product Data
• Signup
• View Content
• iOS App

1. resolvedDec 11, 2025, 04:37 UTC

   The rollback required to resolve this issue is now completed, and we have verified across the impacted products that App installation behaviour is now working as expected. We apologize for any inconvenience this may have caused.

2. identifiedDec 11, 2025, 02:08 UTC

   Our team has identified a root cause for this issue, and have now commenced a rollback of the problematic change and verifying that this is resolved. There should not be any impact to currently installed apps as a result of this incident. However, we are aware that cloud migrations including Confluence Apps may also currently be blocked by this issue. We currently expect the rollback and validation of the fix to be completed within 3 hours. We will update further at that time with the latest status.

3. investigatingDec 11, 2025, 01:08 UTC

   We are aware that customers are currently experiencing installation failures when attempting to install Connect on Forge apps into Confluence. Our team is investigating with urgency and we will provide an update within the hour.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Confluence have incidents?

Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history