Confluence outage: Interruption to Confluence in APSE region

Affected components

• Create and Edit
• View Content

1. resolvedOct 24, 2025, 09:18 UTC

   This incident has been resolved.

2. investigatingOct 24, 2025, 09:18 UTC

   We see a full recovery in Confluence application experience in the affected AP SouthEast region now.

3. investigatingOct 24, 2025, 09:10 UTC

   We have addressed an issue causing increased database load and seeing recovery of user experience. Will continue to monitor before resolving issue.

4. investigatingOct 24, 2025, 08:26 UTC

   We are seeing reduced error volumes now which indicate improvement in Confluence availability. Continuing to monitor and investigate/validate root causes.

5. investigatingOct 24, 2025, 07:42 UTC

   Addressed one potential cause of load in the affected region. Monitoring for results and continuing to pursue other leads.

6. investigatingOct 24, 2025, 07:04 UTC

   We have an active line of investigation. Will update with results within 30 minutes.

7. investigatingOct 24, 2025, 06:31 UTC

   Multiple customers in APSE region are experience failure accessing Confluence application. We are currently investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Mux: Investigating elevated playback errors on Chrome version 141.0.7390.123 and laterMinor · Oct 23, 2025, 14:16 UTC

How often does Confluence have incidents?

Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history