Contentful incident: Cross-space content missing from CDA responses for some customers

Affected components

• Content Delivery API

1. resolvedSep 11, 2026, 17:57 UTC

   The issue has been resolved.

2. monitoringSep 11, 2026, 17:38 UTC

   We have addressed the issue and are monitoring the situation.

3. identifiedSep 11, 2026, 15:46 UTC

   Some customers are experiencing issues on CDA where cross-space requests are returning incomplete results. We are working on a resolution.

What APIStatus.watch saw

• Sep 11, 2026, 15:50 UTCoperational → degraded
• Sep 11, 2026, 17:40 UTCdegraded → operational

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How often does Contentful have incidents?

Contentful reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 3h 6m. See Contentful's uptime and incident history