Contentful outage: Some customers are experiencing issues logging in

Affected components

• Website

1. resolvedMay 4, 2026, 16:30 UTC

   The issue has been resolved.

2. monitoringMay 4, 2026, 14:08 UTC

   All issues have been resolved, we are monitoring the situation.

3. identifiedMay 4, 2026, 14:06 UTC

   We have identified the issue and are addressing it. Most emails are being sent again. SSO login issues have been resolved

4. investigatingMay 4, 2026, 13:20 UTC

   Some customers are experiencing issues logging in/receiving email communication such as invitations and password resets. We are investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Contentful's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitBook: 500 errors on some *.gitbook.io published sitesMajor · May 4, 2026, 11:55 UTC
• Miro: Miro is partially downMajor · May 4, 2026, 16:23 UTC
• Snyk: Snyk recurring tests showing slow performanceMinor · Apr 21, 2026, 18:58 UTC
• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Linode: (Copy Fail) Linux Kernel Local Privilege Escalation Vulnerability [CVE-2026-31431]Minor · May 1, 2026, 17:51 UTC
• LaunchDarkly: Elevated Streaming Errors in EuropeMinor · May 4, 2026, 10:14 UTC

How often does Contentful have incidents?

Contentful reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 3h 6m. See Contentful's uptime and incident history