Major impactResolvedDevOps

GitBook outage: 500 errors on some *.gitbook.io published sites

GitBook reported this major-impact incident on its official status page on May 4, 2026, 11:55 UTC. It was resolved after 2h 5m.

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May 4, 2026, 11:55 UTC
started
May 4, 2026, 14:00 UTC
resolved
2h 5m
duration
Major
impact
  1. resolvedMay 4, 2026, 14:00 UTC

    We issued a fix and have monitored the results of that fix. Pages are now loading at normal rates and our logs are looking healthy.

  2. investigatingMay 4, 2026, 11:55 UTC

    We’re currently investigating an issue affecting some published sites on `*.gitbook.io`

What APIStatus.watch saw

Our 5-minute checks didn't record a change in GitBook's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does GitBook have incidents?

GitBook reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 3h 42m. See GitBook's uptime and incident history

GitBook outage on May 4, 2026: 500 errors on some *.gitbook.io published sites · APIStatus.watch