DigitalOcean outage: GradientAI: Agent Platform Playground Interaction Errors

Affected components

• Agent Runtime

1. resolvedMay 12, 2026, 11:37 UTC

   The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.

2. monitoringMay 12, 2026, 11:36 UTC

   We have applied a fix for the issue affecting the GradientAI Agent Platform Playground and are monitoring the service to ensure continued stability. At this time, we are no longer observing new reports related to this issue.

3. identifiedMay 12, 2026, 11:14 UTC

   A fix has been applied for the issue affecting the GradientAI Agent Platform Playground, and we are observing recovery in service behavior.

4. identifiedMay 12, 2026, 10:50 UTC

   We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.

5. investigatingMay 12, 2026, 10:24 UTC

   We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in DigitalOcean's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does DigitalOcean have incidents?

DigitalOcean reported 20 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 5h 35m. See DigitalOcean's uptime and incident history