Critical impactResolvedDatabases

Upstash outage: Fly.io Upstash Redis Service Distruption

Upstash reported this critical-impact incident on its official status page on May 12, 2026, 09:49 UTC. It was resolved after 3h 59m.

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May 12, 2026, 09:49 UTC
started
May 12, 2026, 13:48 UTC
resolved
3h 59m
duration
Critical
impact
  1. postmortemMay 15, 2026, 12:43 UTC

    On May 12th and 13th at various times, a subset of Upstash Redis instances on [Fly.io](http://Fly.io) experienced intermittent hangs and elevated error rates. The Redis process would stall inside a logging syscall — alive but not making progress — which made the issue hard to spot from our usual telemetry. After investigating with Fly's team, we identified the root cause as a bad interaction between a recent guest kernel update on Fly's newer machines and an upstream Cloud Hypervisor bug \([cloud-hypervisor#7672](https://github.com/cloud-hypervisor/cloud-hypervisor/issues/7672)\) affecting log writes from inside the VM. We mitigated by disabling the affected logging paths, and Fly has since rolled out a hypervisor-side patch, fully resolving the issue. No data was lost. Sorry for the disruption.

  2. resolvedMay 12, 2026, 13:48 UTC

    This incident has been resolved.

  3. monitoringMay 12, 2026, 12:05 UTC

    A fix has been implemented and we are monitoring the results.

  4. identifiedMay 12, 2026, 10:50 UTC

    The issue has been identified and the fix is being implemented.

  5. investigatingMay 12, 2026, 09:49 UTC

    Some regions are experiencing connectivity issues due to an ongoing network problem. We are currently investigating

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Upstash's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Upstash have incidents?

Upstash reported 3 incidents in the last 90 days, 1 of them major or critical. See Upstash's uptime and incident history

Upstash outage on May 12, 2026: Fly.io Upstash Redis Service Distruption · APIStatus.watch