ElevenLabs outage: WhatsApp outbound message failures

1. resolvedJul 9, 2026, 22:34 UTC

   The fix has been released. Outbound WhatsApp messaging is operating normally.

2. identifiedJul 9, 2026, 17:33 UTC

   Customers using WhatsApp to initiate outbound messages will see failed conversations. We've identified the problem and a fix is being rolled out.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Render: Some services and datastores in Singapore experiencing brief disruptionsMajor · Jul 9, 2026, 18:18 UTC
• MongoDB Atlas: Atlas is experiencing issues with issuing certificates from Lets EncryptMinor · Jul 9, 2026, 19:37 UTC
• DigitalOcean: Kubernetes Deployments in NYC1Minor · Jul 9, 2026, 20:31 UTC
• Clerk: Elevated errors in Account PortalMinor · Jul 9, 2026, 20:38 UTC

How often does ElevenLabs have incidents?

ElevenLabs reported 19 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history