ElevenLabs reported this minor-impact incident on its official status page on Nov 6, 2026, 20:13 UTC. It has since been resolved.
Right now ElevenLabs is operational. Live ElevenLabs status →
Between 10:10 and 11:05 UTC on Nov 3, some Agent conversations in the EU using Eleven v4 Turbo had choppy audio, with parts of the agent's speech missing. This was caused by Eleven v4 Turbo generating audio slower than real time under high load. The issue recurred on Nov 4, and we have since rolled out a fix that increases v4 Turbo throughput and are adding alerting to detect this earlier.
Some Agent conversations in the EU using Eleven v4 Turbo are experiencing choppy audio, with parts of the agent's speech missing. This is caused by Eleven v4 Turbo generating audio slower than real time under high load.
Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
ElevenLabs reported 46 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 38m. See ElevenLabs's uptime and incident history