Minor impactOngoingCommunication

Twilio incident: Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines

Twilio reported this minor-impact incident on its official status page on Nov 2, 2026, 05:41 UTC. It has not been marked resolved yet.

Right now Twilio is operational. Live Twilio status →

🔔 Get alerted when Twilio has issuesFree · email alerts · no credit card
Nov 2, 2026, 05:41 UTC
started
—
resolved
ongoing
duration
Minor
impact

Affected components

  • Voice, APAC
  1. identifiedNov 2, 2026, 14:58 UTC

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  2. identifiedNov 2, 2026, 08:49 UTC

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  3. identifiedNov 2, 2026, 06:43 UTC

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identifiedNov 2, 2026, 05:42 UTC

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. investigatingNov 2, 2026, 05:41 UTC

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Twilio have incidents?

Twilio reported 498 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 9m. See Twilio's uptime and incident history