Major impactResolvedAI/ML

ElevenLabs outage: Multiple US endpoints experiencing timeouts and latency

ElevenLabs reported this major-impact incident on its official status page on Oct 13, 2026, 09:21 UTC. It was resolved after 27 min.

Right now ElevenLabs is operational. Live ElevenLabs status →

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Oct 13, 2026, 09:21 UTC
started
Oct 13, 2026, 09:47 UTC
resolved
27 min
duration
Major
impact
  1. resolvedOct 13, 2026, 14:18 UTC

    The incident is resolved. Error rates are back to normal, and stable service has been confirmed. We will publish a Root cause analysis once our review of the incident is complete.

  2. monitoringOct 13, 2026, 13:42 UTC

    Error rates have continued to stabilize. We are continuing to monitor the affected endpoints to ensure service remains steady.

  3. identifiedOct 13, 2026, 12:54 UTC

    We are actively working with our data service provider to ensure endpoint stability. We will update the status page as soon as we have received confirmation that all our endpoints are back to normal.

  4. identifiedOct 13, 2026, 11:42 UTC

    We are still seeing elevated errors and timeouts on the affected endpoints, and requests may continue to fail. We are actively working with our data provider to restore full service and bring the endpoints back online.

  5. monitoringOct 13, 2026, 10:38 UTC

    Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

  6. identifiedOct 13, 2026, 09:57 UTC

    We’re seeing error rates rise again, so calls may still fail or experience increased latency.

  7. resolvedOct 13, 2026, 09:47 UTC

    Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.

  8. investigatingOct 13, 2026, 09:21 UTC

    We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.

What APIStatus.watch saw

  • Oct 13, 2026, 09:24 UTCoperational → partial outage
  • Oct 13, 2026, 09:49 UTCpartial outage → operational
  • Oct 13, 2026, 09:59 UTCoperational → partial outage

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does ElevenLabs have incidents?

ElevenLabs reported 44 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history