Grafana Cloud outage: IRM Unable to Voice Call Brazil Numbers

Affected components

• Incident Management and Response (IRM)

1. investigatingNov 2, 2026, 00:36 UTC

   We are currently investigating an issue impacting Voice calls to Brazil for IRM. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or SMS as notifications.

What APIStatus.watch saw

• Nov 2, 2026, 00:39 UTCoperational → partial outage

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Fly.io: Emergency maintenance in IADMajor · Nov 2, 2026, 11:19 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to Digi Mobil RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Oct 27, 2026, 21:31 UTC
• Twilio: Silent Network Authentication (SNA) Failure Increase on Indosat in IndonesiaMinor · Oct 28, 2026, 12:14 UTC
• Linode: Service Issue - US-Southeast (Atlanta)Minor · Oct 31, 2026, 17:49 UTC
• Twilio: SMS Delivery Failures from Twilio to KDDI JapanMinor · Nov 1, 2026, 20:30 UTC
• Netlify: Delays in build logs appearing in the UIMinor · Nov 2, 2026, 00:15 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 49 incidents in the last 90 days, 16 of them major or critical. A typical incident lasted 2h 42m. See Grafana Cloud's uptime and incident history