Minor impactResolvedMonitoring

Grafana Cloud incident: Investigating elevated database load in AWS Germany

Grafana Cloud reported this minor-impact incident on its official status page on Sep 9, 2026, 11:27 UTC. It was resolved after 2h 24m.

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Sep 9, 2026, 11:27 UTC
started
Sep 9, 2026, 13:51 UTC
resolved
2h 24m
duration
Minor
impact

Affected components

  • AWS Germany - prod-eu-west-4

Timeline

updates from Grafana Cloud's status page ↗
  1. resolvedSep 9, 2026, 13:51 UTC

    This incident has been resolved.

  2. monitoringSep 9, 2026, 12:44 UTC

    A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.

  3. investigatingSep 9, 2026, 11:27 UTC

    We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Grafana Cloud have incidents?

Grafana Cloud reported 61 incidents in the last 90 days, 22 of them major or critical. A typical incident lasted 2h 24m. See Grafana Cloud's uptime and incident history

← Previous: Issues with Geomap Tiles (Sep 8, 2026)Next: Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0) (Sep 12, 2026) →
Grafana Cloud incident on Sep 9, 2026: Investigating elevated database load in AWS Germany · APIStatus.watch