Grafana Cloud incident: High Latency in prod-us-east-2

Affected components

• AWS US East - prod-us-east-2

1. resolvedSep 8, 2026, 20:34 UTC

   This incident has been resolved.

2. monitoringSep 8, 2026, 17:04 UTC

   We have observed latency return to normal levels, and we will continue to monitor this incident.

3. investigatingSep 8, 2026, 16:14 UTC

   We are currently investigating an issue causing high latency for deployments in the prod-us-east-2 cluster.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• ReadMe: Admin interface outageCritical · Sep 8, 2026, 16:04 UTC
• Elasticsearch: Replication bug causing slow recoveriesMajor · Sep 1, 2026, 08:16 UTC
• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
• dbt Cloud: User Login Sessions TerminatedMajor · Sep 8, 2026, 18:44 UTC
• Miro: Sign-in with username and password is unavailableMajor · Sep 8, 2026, 19:21 UTC
• Shippo: Elevated error rates for the Lasership Transaction servicesMajor · Sep 8, 2026, 19:22 UTC
• Confluent Cloud: Connectivity degradation - AWS us-east-1Major · Sep 8, 2026, 20:01 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Telnyx: Intermittent delays for some outbound messagesMinor · Sep 2, 2026, 21:33 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history