Grafana Cloud outage: High Latency in prod-ap-south-1

Affected components

• AWS India - prod-ap-south-1
• AWS India - prod-ap-south-1: Ingestion

1. resolvedSep 3, 2026, 12:49 UTC

   This incident has been resolved.

2. monitoringSep 3, 2026, 11:37 UTC

   A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.

3. investigatingSep 3, 2026, 09:32 UTC

   We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Elasticsearch: Replication bug causing slow recoveriesMajor · Sep 1, 2026, 08:16 UTC
• OVHcloud: [GLOBAL][Databases] - MongoDB incident notificationMajor · Sep 3, 2026, 10:18 UTC
• Anthropic: Elevated errors for Claude Sonnet 5Major · Sep 3, 2026, 12:37 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Shippo: Elevated errors on FedEx rating and label purchaseMinor · Sep 2, 2026, 17:31 UTC
• Telnyx: Intermittent delays for some outbound messagesMinor · Sep 2, 2026, 21:33 UTC
• Contentful: Stale entries on Content Delivery APIMinor · Sep 3, 2026, 07:45 UTC
• Resend: Delay in contact webhooks deliveryMinor · Sep 3, 2026, 10:05 UTC
• Notion: Promotional offers may not apply correctly to subscriptionsMinor · Sep 3, 2026, 11:32 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history