Grafana Cloud outage: Cloud Logs read path outage on eu-west-2

1. resolvedAug 18, 2026, 22:00 UTC

   We observed an issue which impacted the following service: reads of Cloud Logs in the eu-west-2 region. Affected services would include Explore, dashboards, alert evaluation when querying Logs. The time of impact lasted from approximately 22h15 and 22h23 UTC, on loki-prod-012. This incident has since been resolved.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history