Grafana Cloud outage: PDC Authentication Issues

Affected components

• AWS Germany - prod-eu-west-2
• AWS US East - prod-us-east-0
• GCP US Central - prod-us-central-0
• GCP US East - prod-us-east-1

1. resolvedJul 30, 2026, 17:40 UTC

   This incident has been resolved.

2. monitoringJul 30, 2026, 15:56 UTC

   A fix has been implemented and we are monitoring the results.

3. investigatingJul 30, 2026, 15:11 UTC

   We are continuing to investigate this issue.

4. investigatingJul 30, 2026, 14:51 UTC

   We are continuing to investigate this issue.

5. investigatingJul 30, 2026, 14:45 UTC

   We are currently investigating an issue impacting PDC authentication. We will provide additional updates as they become available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Smartsheet: Smartsheet Slowness and Timeout ErrorsMajor · Jul 30, 2026, 14:54 UTC
• Supabase: Issues with Edge Function DeploymentMajor · Jul 30, 2026, 17:37 UTC
• RevenueCat: Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"Minor · Jul 27, 2026, 10:14 UTC
• npm: intermittent Publish FailuresMinor · Jul 30, 2026, 12:06 UTC
• OneSignal: Message events on user and subscription profiles slow and timing outMinor · Jul 30, 2026, 16:52 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history