Grafana Cloud outage: Issues with Billing/Usage Dashboard Metrics and Panels.

Affected components

• AWS Australia - prod-ap-southeast-2: Ingestion
• AWS Australia - prod-ap-southeast-2: Querying
• AWS Brazil - prod-sa-east-1: Ingestion
• AWS Brazil - prod-sa-east-1: Querying
• AWS Canada - prod-ca-east-0: Ingestion
• AWS Canada - prod-ca-east-0: Querying
• AWS Germany - prod-eu-west-2: Ingestion
• AWS Germany - prod-eu-west-2: Querying
• AWS India - prod-ap-south-1: Ingestion
• AWS India - prod-ap-south-1: Querying
• AWS Ireland - prod-eu-west-6
• AWS Japan - prod-ap-northeast-0: Ingestion
• AWS Japan - prod-ap-northeast-0: Querying
• AWS Singapore - prod-ap-southeast-1: Ingestion
• AWS Singapore - prod-ap-southeast-1: Querying
• AWS Sweden - prod-eu-north-0: Ingestion
• AWS Sweden - prod-eu-north-0: Querying
• AWS Switzerland - prod-eu-central-0
• AWS UAE - prod-me-central-1: Ingestion
• AWS UAE - prod-me-central-1: Querying
• AWS US East - prod-us-east-0: Ingestion
• AWS US East - prod-us-east-0: Querying
• AWS US West - prod-us-west-0: Ingestion
• AWS US West - prod-us-west-0: Querying
• Azure Netherlands - prod-eu-west-3: Ingestion

1. resolvedJul 30, 2026, 15:17 UTC

   This incident has been resolved.

2. monitoringJul 30, 2026, 14:34 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedJul 30, 2026, 13:50 UTC

   We have identified the issue, and are working on deploying a fix.

4. investigatingJul 30, 2026, 13:15 UTC

   We are investigating an outage for the Billing / Usage dashboard metrics and panels. This appears to be partially affecting organizations using Grafana Cloud. We are working on identifying and resolving the issue

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Smartsheet: Smartsheet Slowness and Timeout ErrorsMajor · Jul 30, 2026, 14:54 UTC
• RevenueCat: Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"Minor · Jul 27, 2026, 10:14 UTC
• npm: intermittent Publish FailuresMinor · Jul 30, 2026, 12:06 UTC
• Anthropic: Degraded performance on Claude Opus 4.8Minor · Jul 30, 2026, 13:43 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history