Grafana Cloud incident: Grafana Cloud non-billing usage metrics gaps in select regions

1. resolvedJul 29, 2026, 18:49 UTC

   Impact period: April 1 – July 29, 2026 Summary: During this period, some customers in a subset of regions may have experienced gaps in select ruler/recording rule metrics within their Grafana Cloud instances. Not all customers or environments in the listed regions were affected. Affected regions: A subset of environments across the following regions may have been impacted: ap-south-1 au-southeast-1 ca-east-0 eu-central-0 eu-west-2 eu-west-7 us-west-0 Affected values: grafanacloud_instance_queries_per_second grafanacloud_instance_rule_config_last_reload_successful grafanacloud_instance_rule_evaluations_total:rate5m grafanacloud_instance_rule_evaluation_failures_total:rate5m grafanacloud_instance_rule_group_interval_seconds grafanacloud_instance_rule_group_last_duration_seconds grafanacloud_instance_rule_group_iterations_total:rate5m grafanacloud_instance_rule_group_iterations_missed_total:rate5m grafanacloud_instance_rule_group_last_evaluation_timestamp_seconds grafanacloud_instance_

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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