Grafana Cloud incident: IRM Performance Degradation in EU Region

Affected components

• Incident Management and Response (IRM)

1. resolvedJul 30, 2026, 00:39 UTC

   The issue affecting Grafana IRM in the EU region has been resolved. The IRM UI, public API, and alert notification processing have been restored and are operating normally.

2. identifiedJul 29, 2026, 23:07 UTC

   We have identified the underlying issue affecting Grafana IRM in our EU region and are actively working to restore normal service. Users may continue to experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications while mitigation efforts are underway. Our engineering team is working to restore full functionality as quickly as possible. We will provide another update as more information becomes available.

3. investigatingJul 29, 2026, 21:46 UTC

   We are currently investigating an issue affecting Grafana IRM in our EU region. Users may experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications. Our engineering team is actively investigating the issue and working to restore normal service. We will provide another update as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Anthropic: Elevated errors across all modelsCritical · Jul 29, 2026, 19:49 UTC
• RevenueCat: Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"Minor · Jul 27, 2026, 10:14 UTC
• DigitalOcean: Response Degradation Impacting Kimi-K3Minor · Jul 29, 2026, 17:56 UTC
• GitHub: Incident with Copilot AI Model ProvidersMinor · Jul 29, 2026, 20:07 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history