Grafana Cloud outage: Metrics Write Path Errors

Affected components

• AWS US East - prod-us-east-0: Ingestion

1. resolvedJul 23, 2026, 19:47 UTC

   This incident has been resolved.

2. monitoringJul 23, 2026, 17:37 UTC

   Error rates have dropped, and we are monitoring this issue for any recurrence.

3. investigatingJul 23, 2026, 17:14 UTC

   We are currently investigating an elevated rate of error and latency in the impacted write path.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• MongoDB Atlas: Cluster connectivity issues in Azure westusMajor · Jul 23, 2026, 16:21 UTC
• OVHcloud: [GRA1/3/9/11][Compute - Instance] - Some Instances Incident NotificationMajor · Jul 23, 2026, 18:05 UTC
• Vercel: Telemetry data loss for DrainsMajor · Jul 23, 2026, 19:00 UTC
• OVHcloud: [EU-WEST-PAR][Storage] - Object storage S3 Standard Incident NotificationMajor · Jul 23, 2026, 19:14 UTC
• LaunchDarkly: LaunchDarkly is operational but customer action may be requiredMinor · Jul 10, 2026, 16:00 UTC
• Plaid: Transaction Updates DelayedMinor · Jul 22, 2026, 14:58 UTC
• npm: intermittent Publish and Install FailuresMinor · Jul 23, 2026, 16:09 UTC
• Datadog: Latency with Pages and Monitor state changesMinor · Jul 23, 2026, 17:08 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history