Grafana Cloud incident: Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud Traces

1. resolvedMay 14, 2026, 07:06 UTC

   We continue to observe an extended period of recovery and we're marking the incident as resolved at this point in time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Cursor: Investigating Cloud Agent DegradationMajor · May 13, 2026, 16:06 UTC
• Pinecone: [AWS][us-east-1] 5xx errors on read and write operations for some indexesMajor · May 13, 2026, 20:14 UTC
• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Twilio: SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United StatesMinor · May 4, 2026, 20:40 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 61 incidents in the last 90 days, 22 of them major or critical. A typical incident lasted 2h 24m. See Grafana Cloud's uptime and incident history